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Maxsys Reporting Codes probs

Discussion in 'Alarms, CCTV & Telephones' started by Nanto, 27 Jul 2016.

  1. Nanto

    Nanto

    Joined:
    27 Jul 2016
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    Country:
    Mexico
    Hi everyone.:D

    I have an issue with the reporting codes of this panel. It send them twice and occasionally more times. I have been reading the manual and there’s a section called “Swinger Limit” (section #00040201) where you can limit the reporting codes by zone.

    My question is; does this work for all the other reporting codes? Cause I don’t get doubled just the zone’s reports, it’s doubling all (closings and openings etc).

    It’s essential to have the closing and opening reports cause is a commercial building, but, I don’t want the owner claiming for a expensive telephone bill. So…

    Does it exist another solution to this problem? Or can it be a physical problem? With the main board? Maybe the phone lines?:(

    I’m open to any solutions, thanks for reading.
     
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