- Joined
- 13 Sep 2017
- Messages
- 37
- Reaction score
- 7
- Country
Hi,
We have a TS690 alarm. After a long period of non-use, I want to get our alarm back in service. The installation company is gone. I've replaced the battery, then a factory reset to reset the engineer's code and done a hardware re-learn.
The LCD is displaying Aux Tamper. I have viewed circuits in Engineer's menu 2 - the first 7 are "H" which I believe means healthy. Circuit 8 is "T" for tamper. I checked the circuit programming under Engineer's menu 1 and circuit 8 is set as "not used". This corresponds to what the installation engineer wrote on the cover of the panel box (7 circuits listed).
I tried to look in the log, but I believe I'm scrolling through several years of normal setting and opening of the system to get today. I can't see a way to clear the log so I could maybe just look at current logged issues.
Don't know where to go next to diagnose a fault in a circuit which does not appear to exist or be programmed.
Any pointers please?
Thanks
Stuart
We have a TS690 alarm. After a long period of non-use, I want to get our alarm back in service. The installation company is gone. I've replaced the battery, then a factory reset to reset the engineer's code and done a hardware re-learn.
The LCD is displaying Aux Tamper. I have viewed circuits in Engineer's menu 2 - the first 7 are "H" which I believe means healthy. Circuit 8 is "T" for tamper. I checked the circuit programming under Engineer's menu 1 and circuit 8 is set as "not used". This corresponds to what the installation engineer wrote on the cover of the panel box (7 circuits listed).
I tried to look in the log, but I believe I'm scrolling through several years of normal setting and opening of the system to get today. I can't see a way to clear the log so I could maybe just look at current logged issues.
Don't know where to go next to diagnose a fault in a circuit which does not appear to exist or be programmed.
Any pointers please?
Thanks
Stuart