Mortar above and below uPVC window

Joined
23 Jun 2011
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Location
West Midlands
Country
United Kingdom
Hi. I need to replace the mortar above and below two upstairs windows again but every time I do it cracks and some of it falls out after a few years! I’m obviously missing something. What’s the secret to keeping that solid and in place? It’s probably 1” high and 3” deep across the width of each 4’ window. Thanks.
 
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A photo would help.

If you are talking about the pointing- you may need to fit a helibar first. Difficult to say without a photo.
 
Sorry about the delay. This is one of the two windows. Forgot the flashing is involved. The mortar just doesn’t stay in one piece in there for very long. B8A6C313-B872-48F4-B99B-4F00A2638555.jpeg
 
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