N-E High voltage Fault

[B34N0]

I have just had a new Baxi duo tec boiler fitted and an error 133 is occuring i have had the baxi engineer out and he says the fault is electrical and due to the following
L-N - 230V
L-E - 136V
N-E - 103V

We have also recently had a TNCS system installed however the Main earthing conductor hasnt been connected to the incoming supply by the electricity board.
Could this be the problem ?
Or could the N-E fault be influenced from a fault from other circuits ?

However all other circuits in the household work fine but the earth has a high voltage ( Enough to get a little shock when being worked on ).

Any help would be much appreciated

Thanks in advance
Stefan

 

[Steve]

Sounds like you have no earth. This is incredibly dangerous. Turn off any non essential circuits and call an electrician now. A "little tingle" isnt normal.

 

[B34N0]

Sounds like you have no earth. This is incredibly dangerous. Turn off any non essential circuits and call an electrician now. A "little tingle" isnt normal.

Any idea what the problem could be though ?

 

[westie101]

Turn off any non essential circuits and call an electrician now

And or the DNO to connect it!

 

[B34N0]

Turn off any non essential circuits and call an electrician now

And or the DNO to connect it!

would the DNO be E-on ? or balfour beattie ?

 

[RF Lighting]

If you're in Newcastle it'll be NEDL.

0800 375675

 

[ban-all-sheds]

We have also recently had a TNCS system installed however the Main earthing conductor hasnt been connected to the incoming supply

Who did that?

 

[mfarrow]

We have also recently had a TNCS system installed however the Main earthing conductor hasnt been connected to the incoming supply

And therein lies the problem. No earth connected = no earth !!!

 

[B34N0]

We have also recently had a TNCS system installed however the Main earthing conductor hasnt been connected to the incoming supply

Who did that?

Balfour beattie i think

 

[B34N0]

We have also recently had a TNCS system installed however the Main earthing conductor hasnt been connected to the incoming supply

And therein lies the problem. No earth connected = no earth !!!

Thanks problems fixed now.

Thanks for the help every one much appreciated