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- 29 Dec 2019
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Hi there,
Having owned my Clarion Housing new build for a matter of months, I am in disbelief that I am having my third water leak under my kitchen sink.
1st - Washing machine drain incorrectly installed.
2nd - No plumber's putty in drain part by rubber gasket, and water was leaking through
3rd - boiler condensate pipe leaking (this is the problem this post is about).
I have reported this issue to Clarion three times now. Firstly as a snagging issue, but on the last two occasions as a more urgent job as I have discovered that this leak has actually caused damage to the kitchen units. The protective metal cupboard liner has actually started to rust as this has been going on for so long. I have a soup bowl under the drain, it has been here for a month since I last contacted Clarion, but again, nothing has been done.
Can anyone tell me what needs doing to sort this issue out? I have tried tightening any parts of the pipe I can, it can't go any tighter.
Any advice and help would be greatly appreciated, as it seems pretty obvious to me, Clarion are not interested and don't care about snagging issues. Thanks in advance.
Having owned my Clarion Housing new build for a matter of months, I am in disbelief that I am having my third water leak under my kitchen sink.
1st - Washing machine drain incorrectly installed.
2nd - No plumber's putty in drain part by rubber gasket, and water was leaking through
3rd - boiler condensate pipe leaking (this is the problem this post is about).
I have reported this issue to Clarion three times now. Firstly as a snagging issue, but on the last two occasions as a more urgent job as I have discovered that this leak has actually caused damage to the kitchen units. The protective metal cupboard liner has actually started to rust as this has been going on for so long. I have a soup bowl under the drain, it has been here for a month since I last contacted Clarion, but again, nothing has been done.
Can anyone tell me what needs doing to sort this issue out? I have tried tightening any parts of the pipe I can, it can't go any tighter.
Any advice and help would be greatly appreciated, as it seems pretty obvious to me, Clarion are not interested and don't care about snagging issues. Thanks in advance.