I have a PC which was working with XP Home. I tried replacing my old monitor with a new one (HANNS-G HL231DPB 1080P) and switched on. Nothing but a blue screen.
I then replaced the old monitor, but now THAT doesn't work.
What happens is:
1) The motherboard screen display shows for a few seconds, followed by the black-background XP screen, then the blue-background XP screen, at which stage the mouse can move the pointer, and then a dark blue screen with "Welcome". [So far, so normal.]
2) After a few seconds, the "Welcome" disappears, the pointer freezes and the screen turns pale blue.
3) Pressing Ctrl+Alt+Del can sometimes cause the Task Manager to display, but after a short while the mouse pointer again freezes.
Although the catalyst to this problem was fitting new hardware, I am assuming that this is a software problem (issue/challenge), as the old monitor was working this morning.
Any suggestions? Oh, and Happy Christmas.
I then replaced the old monitor, but now THAT doesn't work.
What happens is:
1) The motherboard screen display shows for a few seconds, followed by the black-background XP screen, then the blue-background XP screen, at which stage the mouse can move the pointer, and then a dark blue screen with "Welcome". [So far, so normal.]
2) After a few seconds, the "Welcome" disappears, the pointer freezes and the screen turns pale blue.
3) Pressing Ctrl+Alt+Del can sometimes cause the Task Manager to display, but after a short while the mouse pointer again freezes.
Although the catalyst to this problem was fitting new hardware, I am assuming that this is a software problem (issue/challenge), as the old monitor was working this morning.
Any suggestions? Oh, and Happy Christmas.