I dont have any problem with MM giving advice on Viessmann boilers. Any recommendations he makes for that make should only be taken as tongue in cheek just like we do from Baxpotty or Ionlyfitcrapideal.
His wife already complains that he spends too much time on the internet so if you complain about him too much he may just go away.
Iff MM feels he needs to distance himself from the company when posting here. as its not in his official capacity as an employee, then so be it.
I am glad that Simon also finds service agents good!
To the OP and other customers, if you have someone coming to fix a boiler etc, do you really want an unidentified person in your home who you cannot contact afterwards?
Suppose he seriously damaged your boiler, swore at your wife or created an explosion which injured you? You might just possibly want to complain about them or even claim compensation for injuries in an extreme case.
Its also sensible to ask to see their Gas Safe card when they arrive.
BG are very bad at that. If you had to complain about one of their 5500 engineers its far better if you know their name rather that just "the guy with a beard" etc.
Tony
His wife already complains that he spends too much time on the internet so if you complain about him too much he may just go away.
Iff MM feels he needs to distance himself from the company when posting here. as its not in his official capacity as an employee, then so be it.
I am glad that Simon also finds service agents good!
To the OP and other customers, if you have someone coming to fix a boiler etc, do you really want an unidentified person in your home who you cannot contact afterwards?
Suppose he seriously damaged your boiler, swore at your wife or created an explosion which injured you? You might just possibly want to complain about them or even claim compensation for injuries in an extreme case.
Its also sensible to ask to see their Gas Safe card when they arrive.
BG are very bad at that. If you had to complain about one of their 5500 engineers its far better if you know their name rather that just "the guy with a beard" etc.
Tony