No hot water or any upstairs water pressure

[Aimee85]

Hi i am really hoping someone can advise. Came home tonight on the hottest day of the year to find that we have no hot water at all and no water pressure upstairs. The cold kitchen sink tap is working fine but no hot water in kitchen, upstairs the hot taps don't work and the sink and bath cold tap are running very slowly with no pressure i cant get anything out of the shower at all. I would really appreciate people's advice on what i could try and suggestions of what could be wrong. I will get a plumber out pd needs be but would prefer to try and at least locate the issue first. Help please

 

[terryplumb]

hi, need more info in order to help.do you have a hot water cylinder and a tank in loft or do you have a combi boiler ? do you have hot water coming out kitchen tap and is kitchen on ground floor ? please answer all the above questions .

 

[Aimee85]

I have a combi boiler which is downstairs in the kitchen and a hot water tank in the bathroom upstairs. Kitchen is on ground floor and no hot water coming out of the tap . Thank you for getting back to me

 

[terryplumb]

can you take pic of hot water cylinder and boiler and post on here please. and very important ..do you have a tank in the loft. I suspect your boiler may not be a combi.

 

[Aimee85]

Morning we cant flush the toilet anymore , so im thinking it's a problem with the water tank in the attic? I have attached photos as requested. Thanks for your help Aimee

 

[HERTS P&D]

Faulty float valve in cold water storage tank in loft, go into the loft and move the float valve up and down. Does any water come out?

Andy

 

[terryplumb]

yes its as I thought, gravity fed system.the tank in the loft has either no water ,or you have an air lock ,probably the former. do you wish to try to sort yourself , I can talk you thru if so.

 

[Aimee85]

Thank you both for your advice. My dad is going to look in the attic at the water pump today and will hopefully see what the problem is. Will come back for advice if i need it thank you