No hot water, water tank not filling - oh dear

[Zinger]

you could try slackening the outlet on the stoptap and see if there is water into it

What part is the outlet on the stoptap?

 

[Zinger]

Ah you mean undo the bolt on the valve and see if water comes out, will try that now

 

[seco services]

yes the nut on the stopcock nearest the ballvalve.

 

[Zinger]

Right, its a bit late to be flooding the house, will have a shot tomorrow, cheers for your help fellas, will update in the morning

 

[yerino]

Turn mains cold water off.

Replace ball valve (which is in your tank)

 

[Zinger]

Thanks fellas, replaced ball valve and sitting pretty now