I've just installed a new Triton 9.5kW electric shower. Unfortunately, it doesn't seem to work properly, in that very little water comes out (a small trickle, and as you turn the flow control up, it just kicks in the low pressure neon). I've checked the pipework to it, and that seems clear, good pressure comes out of it (I flushed it all through before connecting it to the shower etc). I've checked the filter in the shower, and that's fine, and it's definitely on the mains and not tank fed (verified by turning the stop cock off).
I've spoken to Triton on the phone, and they suspect it's the solenoid valve, and are sending someone out next Wednesday - if however it's something I've done wrong, then I'll have to pay the call out charge, so I'd like to verify it's the solenoid as far as possible. I've measured the resistance of it, and I get 3.63 Kohms. I've seen a figure of 3.5 stated as 'normal' before, but is that ohms or kohms (from my understanding of electromagnets etc, I suspect ohms, which would seem to imply the valve is faulty, but I'm not sure)?
Also, does anybody know what's involved in changing the solenoid if it is faulty - will the engineer have to take it off the wall (would be tedious if so as will have to re-do all the silicone round it etc...)?
I've spoken to Triton on the phone, and they suspect it's the solenoid valve, and are sending someone out next Wednesday - if however it's something I've done wrong, then I'll have to pay the call out charge, so I'd like to verify it's the solenoid as far as possible. I've measured the resistance of it, and I get 3.63 Kohms. I've seen a figure of 3.5 stated as 'normal' before, but is that ohms or kohms (from my understanding of electromagnets etc, I suspect ohms, which would seem to imply the valve is faulty, but I'm not sure)?
Also, does anybody know what's involved in changing the solenoid if it is faulty - will the engineer have to take it off the wall (would be tedious if so as will have to re-do all the silicone round it etc...)?