Since moving house & plugging my computer in, I am unable to get the internet to work through the ethernet port, I can only connect through usb, spoke with ntl who told me that my computer may not be compatable. In spite of me only moving house. Previously I was with ntl & connected throught the ethernet port. Has anyone any idea of how I can get this to work?
ntl connection
- Thread starter jesusofclifton
- Start date
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absolute bo***x
ok try this
unplug usb adapter, plug in network cable, reboot cable modem and pc (theres ways around rebooting pc but go with rebooting)
See if you get online, if not, go to start/run, on the black screen type "ipconfig /all" no quoutes and post back what it says.
As above...
I also have NTL, and everytime I want to switch it between my pc and ps2, I have to reboot the modem so that it can pick up the new mac address from the device. If I try switching the cables without a modem reboot, the internet does no work. But after a 30 second reboot it all works fine.
Check the lights on the modem. The 2 lights on the right should be solid. And the ENET light should be on. The other lights in the middle will go on and off when data is being sent/received.
When you connect via ethernet to your modem, make sure the little network connection icon in the task bar next to the time, says "connected". Hover your mouse over the icon. It should be an icon that looks like 2 computers. If it looks like 1 computer with a X, then it means its not connected to your modem.
Make sure your tcp/ip settings in the network connection on your pc is set for obtain IP automatically.
You could also try renewing your ip address, but this will only work if you have a connection to the modem ok. Go to the command prompt and type
ipconfig /renew
And see what it comes back with.
I also have NTL, and everytime I want to switch it between my pc and ps2, I have to reboot the modem so that it can pick up the new mac address from the device. If I try switching the cables without a modem reboot, the internet does no work. But after a 30 second reboot it all works fine.
Check the lights on the modem. The 2 lights on the right should be solid. And the ENET light should be on. The other lights in the middle will go on and off when data is being sent/received.
When you connect via ethernet to your modem, make sure the little network connection icon in the task bar next to the time, says "connected". Hover your mouse over the icon. It should be an icon that looks like 2 computers. If it looks like 1 computer with a X, then it means its not connected to your modem.
Make sure your tcp/ip settings in the network connection on your pc is set for obtain IP automatically.
You could also try renewing your ip address, but this will only work if you have a connection to the modem ok. Go to the command prompt and type
ipconfig /renew
And see what it comes back with.
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