NTL Grrrrr!

[ninebob]

Well you may have noticed I haven't been around for a week or so...

Finally got fed up of NTL's "customer service" and realised a couple of weeks back that I was out of my 12 month minimum term. Phoned BT to order a line and was given an install date of 21/1/05. Phoned NTL to give them a month's notice. Very clearly, a month's notice.

Next day, guess what? No TV, broadband or phone. Only serving to strengthen my view that they are a bunch of morons. I've not even bothered trying to ring them to sort it because I know it will go round in pointless circles.

So my posts until the 21st are likely to be sparse, I'm posting this from the local library! I came in to log on today to see if any news of David & Julie, sadly I see none yet - fingers still crossed for them.

See you all again soon,
Si

 

[breezer]

i believe there is a site called something like NTHell. (something, not sure what)

 

[nstreet]

That's better than them not disconnecting you and then continuing to bill you. Thats even more troublesome to resolve.

Make sure your DD is cancelled just in case

 

[pipme]

Best thing, before signing up, ask exactly how to cancel by letter !! Addresses and reference requirements .... can be a b##ger by phone !! Writing is best.