Old BT Junction box

[scott readman]

We move into a new flat and the main telephone socket comes from a really old little oval junction box. The junction box is loose on the window sill with bare wires coming out of it and is easily reachable by our children. It'll last days, if that, in its current position/state.

Our provider says there's nothing wrong with the line so they won't get an engineer to replace/move it and OR won't do anything without the provider booking it.

Heres the box: https://photos.app.goo.gl/xKXfLIBgzT1uM1g42

I seem to have no options but get someone to upgrade/move it as they've left me no choice.

Anyone?

 

[rsgaz]

Replace it yourself then, with a proper phone junction box, screwed to the wall at the top of the photo.

https://www.ebay.co.uk/itm/261782406335

You use two tiny cable ties (should come with it) to secure each cable as they enter the box. To connect the individual wires, you must use the correct tool...

https://www.ebay.co.uk/itm/352289818589

The unused wires, DO NOT cut them short, wrap them round your finger and tuck them inside the box.

 

[ban-all-sheds]

I know this is a REALLY old post but....

We move into a new flat and the main telephone socket comes from a really old little oval junction box. The junction box is loose on the window sill with bare wires coming out of it and is easily reachable by our children. It'll last days, if that, in its current position/state.

Our provider says theres nothing wrong with the line so they won't get an engineer to replace/move it and OR won't do anything without the provider booking it.

Heres the box: https://photos.app.goo.gl/xKXfLIBgzT1uM1g42

I seem to have no options but get someone to upgrade/move it as they've left me no choice.

Anyone?

If nobody will do anything about it without you paying, then as I see it you have 3 choices.

1. Pay
2. Sort it out yourself
3. Write to them, with photos, explaining your concerns, and asking them what will happen if the wiring comes adrift and the phone stops working.

Depending on what they answer to #3, you may find that you have nothing to lose by going for #2 - it's not a difficult task, and there are no dangerous voltages present.

You can easily buy BT branded NTE sockets - as long as you don't mess up, nobody will ever know.

As I said they've given me no choice. I sent open reach a photo via chat and they said it needs upgrading but provider won't do anything without a line fault so stuck in the middle. I don't do sockets.

So what were you hoping for when you posted, if you are resolutely opposed to fixing it yourself?

And what different answers do you think will exist if you ask in multiple forums here?

 

[scott readman]

Also I'm not a regular forum visitor so wanted to make sure I posted in the right place just incase some forum jobsworth told me my post needed to be in 'blah blah' forum. Thank god I didn't meet one of those types ey?!

 

[ban-all-sheds]

#5: https://www.diynot.com/diy/threads/forum-rules-general-info.19448/