Beware if you are cold called by a company called Optimum Calls. They will offer a good headline rate but omit to mention 0845 charges etc.
The real stinger comes when they mention the contract as 60 months, on the recording of this conversation it will sound perfectly clear, however on the other end of the telephone you will hear it as six months.
Once the charges go up after a year and you want to leave you find out about the 5 year contract and the £395 + vat termination fee for business users.
They also promise to match any other telecom offer, unfortunatley the offer needs to be in writing and addressed to the account holoder, I tried several companies all declined to put the offer in writing, pointing me to their websites and saying that all the information is there.
In short if you get a cold call from Optimum Calls say very loudly and clearly for their recording, "**** off I'm not interested" its the only language they understand, as I found out when I called to complain,
A more rude agressive abusive call centre I have yet to find!
Just google 'optimum calls complaints', there are many many people they have duped
The real stinger comes when they mention the contract as 60 months, on the recording of this conversation it will sound perfectly clear, however on the other end of the telephone you will hear it as six months.
Once the charges go up after a year and you want to leave you find out about the 5 year contract and the £395 + vat termination fee for business users.
They also promise to match any other telecom offer, unfortunatley the offer needs to be in writing and addressed to the account holoder, I tried several companies all declined to put the offer in writing, pointing me to their websites and saying that all the information is there.
In short if you get a cold call from Optimum Calls say very loudly and clearly for their recording, "**** off I'm not interested" its the only language they understand, as I found out when I called to complain,
A more rude agressive abusive call centre I have yet to find!
Just google 'optimum calls complaints', there are many many people they have duped