I’m trying to fit a WC Swan neck pan connector and the ribbed rubber section to soil pipe keeps riding up the straight part of the connector and not sealing to the soil pipe.
I’m fitting a back to the wall toilet and I have to fit the pan connector to the toilet first and lift the toilet with the connector spigot to the soil into the fixed soil pipe which is in the concrete floor to make the union between the toilet and soil pipe and the above happens every time. I’ve used plumbing silicone lubricant and the result is the same.
The swan neck is a new McAlpine. Can anyone advise please?
I’m fitting a back to the wall toilet and I have to fit the pan connector to the toilet first and lift the toilet with the connector spigot to the soil into the fixed soil pipe which is in the concrete floor to make the union between the toilet and soil pipe and the above happens every time. I’ve used plumbing silicone lubricant and the result is the same.
The swan neck is a new McAlpine. Can anyone advise please?
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