Pls help no hot water

Joined
20 Jan 2014
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Location
Norwich
Country
United Kingdom
We just moved into our new house. There is no hot water since this afternoon. We seem to have an economy7 redring immersion heater. The top immersion element doesn't kick in to boost. I turned the switch towards + sign. Do you think the element is gone or is it the thermostat?
Thanks in advance.
 
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There is no overheat button. Only one switch that says heater Rdt with + and - on it. I'm assuming that's thermostat. I turned it to + sign. But no luck. The supply is on. I assume I need a voltage meter to check element etc.
 

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