Potterton suprima failing to operate heating but is heating the water..

Joined
3 Aug 2009
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Somerset
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United Kingdom
Hi
Strange one. My boiler is rather intermittently not heating. Seems to be when the schedule is enabled only for heating that it fails. I get the solid red light on the boiler.
If I turn the water on though the heating works too.
I’ve got a smart tado in place. They seem to think it could be the gas valve?
my view is that if it’s the valve then it wouldn’t work at all..? ideas?
 
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what system do you have ? Y plan or S plan, if you dont know post pics of your external controls
 
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But as soon as I set the water to on the boiler kicks in and stays on. Does this tile out the gas valve as tado think?
 
The valves pictured above are not gas valves ,but motorised valves for water. Usually near your hot water cylinder. Show us pics around the pipework in that area.
They bring the boiler into operation.
 
Images...
 

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Turning up the heat to 25 and boiler still running... was 21...
Let’s see if it gets there
 

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