PROBOIL2 and 4 in 1 tap problem.

[VioletG]

Hi,

We have a Proboil2 and 4 in 1 tap from Rangemaster. The tap is fine on all settings apart from the boiling hot water, we noticed the flow from the boiling hot tap seemed a little less, so decided to change the filter. This was done correctly. After this it is now even worse, the water was boiling but trickled out but now today no water at all. As I mentioned all normal water comes out fine, filtered water all fine. Done the basic checks of the bit at the end of the tap, that is fine.

We have had it installed about 8 months ago. Any ideas?

 

[jj4091]

Still covered by warranty call the supplier out.

 

[VioletG]

Still covered by warranty call the supplier out.

They have offered a refund. But I just wanted to see if there was something I could do that might rectify it.

 

[jj4091]

Have you tried a reset https://www.rangemaster.co.uk/sites/default/files/user_guides_uploaded/U110651-01 [GB].pdf
or looked at the settings

 

[VioletG]

Have you tried a resethttps://www.rangemaster.co.uk/sites/default/files/user_guides_uploaded/U110651-01%20[GB].pdf
or looked at the settings

I had a look at this and the boiler unit we have is completely different by looking at that. For example we dont have a menu.

I don't know why water is now coming out again after leaving it on around 40 seconds but is a very weak flow.

 

[jj4091]

Try a google search for your model it, might give more info., but I would not expect the flow rate on boiling water to be as good as the other settings due to the extra time taken to raise the temp. so much

 

[VioletG]

Try a google search for your model it, might give more info., but I would not expect the flow rate on boiling water to be as good as the other settings due to the extra time taken to raise the temp. so much

Thanks. I have looked and it could be so many things, I have checked the basics. I get the flow would not be as strong which I didnt mind for safety reasons. My old Quooker tap would gush out. But this tap has gone from a steady flow to a trickle.

The 3 in 1 is easier for me to understand but the 4 in 1 filter doesnt seem to directly go into the boiler. So I am not clear what the filter is doing apart from providing filtered cold water.

I understood that the filter was supposed to keep the boiler from limescale. We have very hard water so perhaps its clogged up and needs descaling.

 

[CountryFan]

Can you post a photo of the tap and pipework underneath?