Pyronix Enforcer V10

[vomboy353]

I have just purchased and installed a Pyronix Enforcer V10. It does not power up on the Mains.

I have 230v at the incoming. I think faulty PSU?
20 years as an Electrician.

 

[sparkymarka]

What's coming out of the psu ?

 

[vomboy353]

0v, assuming my meter probes are getting a good connection on the pins of the plug. Am I right in saying the PSU should give an output of 9-16V?

 

[sparkymarka]

Meter set on DC ?

 

[vomboy353]

Yeh, got the Fluke T5-1000, it auto selects dc-ac

 

[sparkymarka]

It's faulty then ...

 

[vomboy353]

Had a reply. He has asked me to check for loose connections within the unit. If it's still the same, I'm sending it back and he is going to replace it with a new one.
Thanks for the replies

 

[E999]

Hi there, what happened with panel after...did you replace power supply OR complete unit....I have the same problem and ADI Bristol have informed me I need to de-install panel from customers property and return complete and they will exchange. My customer is really pi$$ed and I look a right tool...
thx to let us know,
Matt

 

[sparkymarka]

Contact the pyronix rep

 

[E999]

Contact the pyronix rep

Indeed I did...he asked me to return to ADI..chocolate teapot springs to mind!

Will keep you posted....a very frustrated Matt

 

[sparkymarka]

Ask them if they will pay for your time ....as it's a know issue

 

[E999]

ADI don't want to know.....I'd rather deal with Norbain than ADI.....bahhhhhh!