Rain coming into house via logburner flue

[piper64]

My daughter has just bought a house with recently installed log burner in it.

Yesterday a fair amount of water pooled on top and underneath the log burner, so she contacted the installer who said it was normal, his did it too!! Maybe he likes to replace his decor each time, but my daughter doesn't.

First, I dont see how this is normal.
Second, this installer has 'prior' for shonky work and lost his HETAS badge as a result.

When she bought the house, I noticed the flue between the burner and the ceiling is wobbly, like the joints are not tight and the flue outside that is fixed through the roof ( it's an extension) and against the wall is not vertical.
The wobbly flue was dismissed as being normal too, "because its made of metal you see?" he said. Eh?

Anyhow, back to my point, should water come into a property via a flue to the extent it floods onto the floor?

 

[polesapart]

Anyhow, back to my point, should water come into a property via a flue to the extent it floods onto the floor?

Of course not, nor should the flue wobble. Your man's a t**t.

Get someone else in to redo the job properly and, for your own sanity, have no further dealings with the original installer.
Going after the original installer for the costs of this -and remember your daughter was not the original customer- would, I suggest, be an uphill struggle with no certainty of success.

 

[piper64]

Hi, thanks for that. I have already contacted another installer as I am 100% sure it's a waste of time getting the original bloke back. No wonder he lost his HETAS credentials, but shame on the local council for signing it off. It wasn't even commissioned properly I'm told.

 

[ree]

OP,
Dont attempt to use the burner installation as it is.
If the flue is sketchy (& dangerous) then its possible that the installation of the appliance is also dangerous?
There are a number of items to be taken care of when a log burner is installed - eg. as the flue pierces the (flat?) roof have fire precautions been taken - & many others.
If you want more feedback then why not post pics of the appliance, & the flue on the (flat?) roof?
Why not call HETAS & ask them to recommend someone?

 

[piper64]

I have no trust in HETAS due to my previous dealings with them, they are as useful.as a chocolate teapot.
Its not my house but Ill see about getting some pix.