I am needing some advice please. We have had the boiler installed in April and just recently have put the heating on as it is getting cold. But the problem that we encounter is the rooms do not get warm, we thought at first it was an issue with the thermostat as we had the thermostat turned up to 25 degrees but it would never get above 16 degrees. After having the thermostat changed, there was no difference. The boiler does switch itself off which are plumber saying is right when it gets up to it maximum temperature, but it does this after about 20 minutes, which surely isn't long enough to warm a room up. If I turn our hot water tap on for a few seconds then turn it off, the boiler will come back on and stay on for about 5 or 10 minutes. The red light has never come on.
We rang our plumber who installed the boiler and he said he had never come across anything like this before, he mentioned that it could be our pipework which is 8mm microbore. I would like to think it isn't this as with our old boiler all the rooms would get really hot and fairly quickly.
I rang Ravenheat to ask some general advice, and they said that the potentiometer needed turning up. Could there be anything else that I could say to our plumber, is there anything else that it could be like the pump (which is set to setting number 1 of 3).
If we have the heating on for a good few hours the rooms do get warm, but this doesn't seem right.
Anyhelp will be most appreciated.
We rang our plumber who installed the boiler and he said he had never come across anything like this before, he mentioned that it could be our pipework which is 8mm microbore. I would like to think it isn't this as with our old boiler all the rooms would get really hot and fairly quickly.
I rang Ravenheat to ask some general advice, and they said that the potentiometer needed turning up. Could there be anything else that I could say to our plumber, is there anything else that it could be like the pump (which is set to setting number 1 of 3).
If we have the heating on for a good few hours the rooms do get warm, but this doesn't seem right.
Anyhelp will be most appreciated.
