One screw is under the white cover cap, the other screw becomes visible when you lift the handle, if your saying ther handle won't then it needs forcing, i've come across 5 handles of this same make in the last 2 weeks where the push button has failed and won't push in, one was on my own house. Just push the handle up using brute force, you will need a new handle but it gets your window open, google search espag handles for a match although any espag handle will work
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