Rising main stop tap problem

[chris1850]

I have a Victorian terraced house. The rising main stop tap no longer turns the water off properly - it slows it down but water still flows through. Presumably it needs a new washer. I assume I need to contact the water company who will have to turn the water off in the street first? Is it then their responsibility to repair/replace the stop tap?

Thanks in advance for any advice.

 

[seco services]

The stococks in your property it's your job to fix it.
find the main stopcock outside and shut it off yourself.

 

[John506]

Bearing in mind if you break the stoptap which is outside of your boundary, you can be landed with a £1000 fine, just be gentle.

Is the stoptap inside your property old a bit crudded up? Generally if this is the case, it isn't a washer problem and just the stoptap seized with age, and often needs replacing.

If your going through the bother of changing the stoptap, why don't you look into a "SureStop" switch. Easy to fit and so much better than a stoptap. It's basically a switch, the same as a light switch, that turns your water off and on, ingenious!