Router problem

[jackflashh]

I had a standard Virginmedia router which worked fine with my Tapo cameras.
I then switched to Vodaphone, with a Power hub DSL router with wifi 6. Since then I've tried all adjustments on the cameras, and all variations on the router, but cannot get them to connect to each other. I've also put extenders in, in case that was the problem, but still no luck. Does anyone know what the problem or solution might be? I am considering buying an additional router and plugging it into the main router, to see if the cameras would work via this. Does anyone have any thoughts or advice please?

 

[omega015]

I wonder if your devices are struggling to connect to 2.4ghz wifi. Can you check to see if that is enabled? I pressume you have either renamed your new wifi to the old wifi name/password or are you just trying to reconnect the cameras to the new wifi? In which case you might just need to reset/reconfigure them.

 

[jackflashh]

I'm trying to connect the existing cameras to the new router, but it seems to be invisible to the cameras, and vice versa. I think I tried different options with wifi frequency

 

[jackflashh]

I have reset them, and tried different configurations, but they just don't seem to connect

 

[omega015]

my experince with tapo cameras is, reset, open the app and add device, select the model camera, ensure the lights are blinking as expected for the pairing process and then it prompts you to connect directly to the cameras wifi network e.g. tapo_c110_xxxxx once connected go back to the app and then continue the setup where you then choose your wifi which the camera then connects to.

which stage are you having problems at?

 

[jackflashh]

Yeah, I can connect locally with the cameras, but cannot get them to connect to my wifi router or extenders

 

[omega015]

pressume you can see the wifi your trying to get them to connect to? It might be worth turning off 5/6ghz and only having 2.4ghz enabled just to see if that helps.

 

[jackflashh]

I'm pretty sure I tried that, but will try that again later tonight