I wonder if someone could advise me please?
Having had new upvc windows installed only 3 months ago, I was really pleased with them until today when I opened one of the upstairs windows and noticed that on the outside sills were what looked like rust spots on.
Can modern upvc that is supposed to conform to such high standards 'rust' in this way? This really does look like rust.
I tried to clean it off, but the spots are still visible, although lighter in colour, and actually look as though they have permeated the plastic. They are very unsightly and I'm just hoping the problem won't worsen.
As yet, this has not happened on the windows themselves.
I had been very impressed with the company that installed them. I believe they are a reputable company, are members of the Glass & Glazing Federation and have full indemnity. I have guarantees from FENSA.
There was no hard sell, 'phoning head office' nor any pressure to buy. - the windows sold themselves to us and they have been excellent, apart from this problem.
I have not yet approached the company, who were efficient, reliable and professional as far as the installation was concerned and who I'm sure would be keen to put matters right, but I wanted to ask someone's opinion on this forum as to whether this could indeed be rust or something I could take care of myself, before calling them out perhaps unecessarily.
Thank you.
Having had new upvc windows installed only 3 months ago, I was really pleased with them until today when I opened one of the upstairs windows and noticed that on the outside sills were what looked like rust spots on.
Can modern upvc that is supposed to conform to such high standards 'rust' in this way? This really does look like rust.
I tried to clean it off, but the spots are still visible, although lighter in colour, and actually look as though they have permeated the plastic. They are very unsightly and I'm just hoping the problem won't worsen.
As yet, this has not happened on the windows themselves.
I had been very impressed with the company that installed them. I believe they are a reputable company, are members of the Glass & Glazing Federation and have full indemnity. I have guarantees from FENSA.
There was no hard sell, 'phoning head office' nor any pressure to buy. - the windows sold themselves to us and they have been excellent, apart from this problem.
I have not yet approached the company, who were efficient, reliable and professional as far as the installation was concerned and who I'm sure would be keen to put matters right, but I wanted to ask someone's opinion on this forum as to whether this could indeed be rust or something I could take care of myself, before calling them out perhaps unecessarily.
Thank you.