samsung r530 laptop
- Thread starter Gaynor123
- Start date
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I have downloaded AVG virus protection, no domain name just internet access by means of modem broadband, I have spoken to Place of purchase they say go to start type msconfig and disable done all that still the same?The only thing I can think of I downloaded a file from US site to run Lexmark Printer 1100 series, but I think problem was there before that? :
Gaynor, when you say you can't access your shortcuts, can you be a bit more specific please? Which shortcuts? Where are they (i.e. are they on your desktop?)? What are they for? Does it affect all of your shortcuts, or just some? Also, which version of Windows are you using? And when did this symptom begin? Have you previously, at some point, been able to access the internet and access your shortcuts at the same time? Which browser are you using to access the internet - IE, Firefox, Opera, Safari, etc, etc?
Thanks.....
Thanks.....
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yes shortcuts on desktop freeze when on internet, also as soon as I have disconnected,I then restart computer to get to shortcuts on desktop,
I can access all from the start menu, when on internet
The shortcuts are Sage accounts, Office and the shortcuts that appeared when I set up computor, running windows 7
access internet from exployer, don't know if its relavant but use orange dongle, tried installing thompson modem 330 but that is not compliant with windows 7!
I hope this makes some sort of sense to you? you prob realise I am not comp technical minded
I can access all from the start menu, when on internet
The shortcuts are Sage accounts, Office and the shortcuts that appeared when I set up computor, running windows 7
access internet from exployer, don't know if its relavant but use orange dongle, tried installing thompson modem 330 but that is not compliant with windows 7!
I hope this makes some sort of sense to you? you prob realise I am not comp technical minded
Ok, it could be the AVG Security Toolbar in IE that's causing the problem. You can confirm this by disabling the toolbar in IE (Tools, Manage Add-ons), you may need to restart your machine to see if this works or not.
Alternatively, you may be running IE8 32bit under Windows7 64bit - that has apparently caused similar symptoms. If you are using Windows 7 64bit, install IE8 64bit too and that should solve it.
Alternatively, you may be running IE8 32bit under Windows7 64bit - that has apparently caused similar symptoms. If you are using Windows 7 64bit, install IE8 64bit too and that should solve it.
No, AVG will still continue to protect you from downloaded nasties.
The primary function of the Security Toolbar is to check the links that are returned from search you perform in Google, Bing, Yahoo or whatever search engine you use. You'll probably see a big green tick next to each result returned, this means that the Security Toolbar has checked the link and determined that it's a valid one. I think you'll see a red cross next to results which AVG has identified as being a phishing site, for example.
The security toolbar is an add-on to the core functionality of AVG, a bit of a "bells-and-whistles" feature really. You can safely disable it. Here's the instructions from the AVG website :-
http://www.avg.com/us-en/faq.num-1643#num-1643
The primary function of the Security Toolbar is to check the links that are returned from search you perform in Google, Bing, Yahoo or whatever search engine you use. You'll probably see a big green tick next to each result returned, this means that the Security Toolbar has checked the link and determined that it's a valid one. I think you'll see a red cross next to results which AVG has identified as being a phishing site, for example.
The security toolbar is an add-on to the core functionality of AVG, a bit of a "bells-and-whistles" feature really. You can safely disable it. Here's the instructions from the AVG website :-
http://www.avg.com/us-en/faq.num-1643#num-1643
You're welcome 
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