Scantronic 9427 help please

[mindy2]

hello

I moved into a property with this alarm panel system a few months ago. I assumed the panel was disarmed/deactivated as i'd never entered any codes and it never gone off when i arrived/left the property.

however, today it randomly went off and entering the code from the previous owner on the panel did nothing to stop it - (typed in the code and pressed the enter key- assuming that's correct?) Turning off all the power in the house did nothing to stop the alarm either

i was at a loss at this point and conscious of the neighbours so i rang the company number on the external alarm unit (WJ Electrical) who said it would be £185 weekend callout plus any repair fees. luckily while i was thinking about paying this the alarm spontaneously stopped sounding.

however, i'm now worried about it randomly going off again and what i can do. on the keypad panel now it has a few flashing red lights which i have no idea what that means.

i can't currently locate the master panel - is my best immediate bet to find that & figure out how to turn the whole system off? then find an engineer to come and service it without the weekend callout charge?

 

[sparkymarka]

Default code is 1234 …Find panel ….replace battery ….default panel and re program

 

[mindy2]

Default code is 1234 …Find panel ….replace battery ….default panel and re program

Thanks for the response! When the alarm was going off I did try 1234 but that did nothing either. Do you need to press anything after the numbers? I tried the enter button & the button that has a house symbol but didn't have any joy

I've been searching the house for the panel today but its nowhere to be seen - will have to ask the estate agent to see if they can ask the old owner.

When I was scanning the other threads I saw you popped up a lot - do you have any advice for if I decide to get rid of this completely & get a new one fitted on what I should look for?

Cheers!

 

[sparkymarka]

Just code stops it ….not a bad little alarm but a bit dated now ( they still make it ) post picture of the keypad

 

[mindy2]

Just code stops it ….not a bad little alarm but a bit dated now ( they still make it ) post picture of the keypad

It looked like this with the red lights flashing just after the alarm stopped sounding

now it has the red lights off

 

[sparkymarka]

Sounds like a faulty battery issue and the electric has dipped out and restarted the panel…