Scantronic 9751 Can't reset Tamper

[jblackall]

I'lll give it a go. But why would this Panic alarm stop me from resetting the 2 inactive tampers?

 

[sparkymarka]

I think because it's a tamper/ panic it's stopping you from coming out of engineering

 

[jblackall]

Hi Sparkymarka. I can confirm I have disconnected the wires in the panic terminals of the keypad replacing them with a small jumper wire and exited engineers mode and now all faults have cleared. I have also now reconnected panic terminals and we are able to set and unset the alarm again.

Reading the manuals a 100 times I don't think I would ever have fixed this on my own so you so much for your time and expert advise it is really appreciated.
I also hope these post can help somebody else out in the future.

Many thanks

 

[sparkymarka]

No probs glad it's sorted !

 

[Europlex]

Steady on now, he'll get all big headed

 

[spoons]

hi there,

i too have a scantronic 9751. the mains in my house kept tripping due to a faulty freezer - this kept making the alarm go off. I kept resetting it but now the fault 'K01 TAMPER - RESET REQUIRED' is prominent on display. i've tried resetting it with my code over a hundred times and see the date for a split second but it keeps returning to this error message. Any help is really appreciated.

Thanks a lot
p

 

[sparkymarka]

Is the keypad loose on the wall ? This is the tamper fault

 

[spoons]

hey sparky,

nope its not loose at all even if i apply pressure the keypad doesnt move...

 

[EightyTwo]

Power the whole thing down (mains and battery) and up again - you could do a first stage reset at the same time to get an engineers code... Make sure that the battery is good and power it all up again. Replace the cover and try resetting again (tick, tick...). If succesful, don't forget to set the date and time (code, 6).

 

[spoons]

Power the whole thing down (mains and battery) and up again - you could do a first stage reset at the same time to get an engineers code... Make sure that the battery is good and power it all up again. Replace the cover and try resetting again (tick, tick...). If succesful, don't forget to set the date and time (code, 6).

Thanks EightyTwo. I have absolutely no idea how to do this - are you able to provide me with more information?
kind regards,
pauline

 

[EightyTwo]

Sorry - I'm a bit late in replying... Just Google "9751 Installation Guide"