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- 2 Jul 2010
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Hi,
I have just had some double glazing installed and on several windows there are some scratches and marks on the "gap" side of the glass that is inaccessible.
What level of tolerance should there be regarding marks and scratches to the glass? For example is it acceptable to have small smears like a fingerprint and small marks etc?
The contractor is replacing some of the sealed glazing units but they are the ones with some 2mm to 3mm scratches to the inner gap face of the glass. Some other panes that I have not raised an issue about have small marks on the inner surface and before I raise it with the contractor I wondered what is an acceptable level.
Also, one one on the window frames there are 3 or 4 indents or surface gouges in the upvc between 1cm and 2cm long. Are these acceptable defects associated with transport, handling and installation?
Some of the issues are known to the contractor and are being dealt with, however, before I raise any further points I would like to find out what is reasonable and what is being "too picky"
Rgds
Jack
I have just had some double glazing installed and on several windows there are some scratches and marks on the "gap" side of the glass that is inaccessible.
What level of tolerance should there be regarding marks and scratches to the glass? For example is it acceptable to have small smears like a fingerprint and small marks etc?
The contractor is replacing some of the sealed glazing units but they are the ones with some 2mm to 3mm scratches to the inner gap face of the glass. Some other panes that I have not raised an issue about have small marks on the inner surface and before I raise it with the contractor I wondered what is an acceptable level.
Also, one one on the window frames there are 3 or 4 indents or surface gouges in the upvc between 1cm and 2cm long. Are these acceptable defects associated with transport, handling and installation?
Some of the issues are known to the contractor and are being dealt with, however, before I raise any further points I would like to find out what is reasonable and what is being "too picky"
Rgds
Jack