My Servis Washer Dryer 1300 is just over a year old and has stopped taking in fabric softener. I have taken out the drawer and cleaned it - it had become quite gunky possibly also due to using concentrated softener. My softener is left in the section (I don\\\'t fill it as it\\\'s concentrated) but it doesn\\\'t seem to have excess water in there, so I seem to think the water isn\\\'t getting in. I also haven\\\'t seen the water going in on a rinse cycle.
I have cleaned both the drawer and what I can get at with the drawer being out. I have also stuck a straw up the hole where I think the water comes through, and it doesn\\\'t appear to be blocked in any way.
Can anyone suggest anything? I\\\'m thinking it may be a valve and that I may have to call someone out. I hate my clothes and towels not being softened! I have the washer on just now and have put it to the rinse cycle and have poured a glass of water in with the softener to try that meanwhile.
I have cleaned both the drawer and what I can get at with the drawer being out. I have also stuck a straw up the hole where I think the water comes through, and it doesn\\\'t appear to be blocked in any way.
Can anyone suggest anything? I\\\'m thinking it may be a valve and that I may have to call someone out. I hate my clothes and towels not being softened! I have the washer on just now and have put it to the rinse cycle and have poured a glass of water in with the softener to try that meanwhile.