Shower help - won't run cold

Joined
19 May 2006
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I'm hoping I can get some advice and pointers for a shower problem - basically I can't get it to run cold, it's either hot or really hot!

It's a Wickes Origin LL thermostatic shower (which I believe is a rebadged Bristan Chill or similar), fed via a Salamander RSP 100 pump, from a balanced supply.

I've tried setting the temperature as per the instructions, but even with the handle set as far cold as it will go it makes no difference. I've checked the inlet filters which are clear. I've swapped the pump with a known good unit with the same issue. I've disconnected the connections to the shower and run the pump into a bucket, which gives a good flow. So now I'm a little stuck.

Is there anything else I can check, to determine the issue? Could it be a faulty thermostatic cartridge?

Many thanks, Jon.
 
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is this a new valve, or has it suddenly stopped working?
 

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