Shower model? (Hansgrohe)

Joined
5 Aug 2012
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Location
Kent
Country
United Kingdom
Hey DIYNotters

Our shower doesn't get any cooler when I turn down the tap.

Can anybody tell me the model? I have Googled and Googled

I guess I may need a new cartridge but not sure.

Thanks

Daren

IMG_2101.JPEG
 
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The red button doesn't pop out either, hasn't for a long time. Stuck in.

Never really been an issue but annoying. Related?
 

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