Smart meter installer disconnected my shower

[Dave Woolham]

Hi, newby here. This week I had an electric smart meter fitted. just as he went, I went to have a shower and low and behold, he has totally disconnected the shower breaker box, only installed 3 months ago as part of a 4 grand bathroom refit. Called the company SMS, they send another fitter out next day, who says, original fitter should not have touched said breaker box, and neither can he to refit it. Then I'm told to call an electrician at their expense, he comes next day to tell me, he cant do anything as he is not allowed to enter the new meter. No isolator box, or junction box is fitted to the new meter. So can ANYONE tell me where I stand and where do I go from here. Totally stumped and frustrated. Thanks for any help.

 

[AndyPRK]

Post a picture of the meter and shower CU

 

[Dave Woolham]

pic of new meter and now unwired shower View attachment 233648breaker

 

[Dave Woolham]

Post a picture of the meter and shower CU

 

[Harry Bloomfield]

pic of new meter and now unwired shower

You would need to have both an electrician and a meter installer available on site at one and the same time.

 

[oldbutnotdead]

Would be interesting to see how that shower box was connected before the new meter was fitted...looking at the way the earth has been glanded in doesn't fill me with faith in the shower fitter

 

[Dave Woolham]

Would be interesting to see how that shower box was connected before the new meter was fitted...looking at the way the earth has been glanded in doesn't fill me with faith in the shower fitter

The meter fitter stuffed the earth in there for reasons only known to himself, The power cables went in there before said meter fitter took it on himself to disconnect it and drive off without saying anything about it. The earth was originally connected elsewhere on the box.

 

[AndyPRK]

I guess 2 sets of cables went into the meter b4

An electrican could fit henleys, which is a junction box for them grey cables. And wire both in.

 

[JohnW2]

I guess 2 sets of cables went into the meter b4

Yes, presumably.

An electrican could fit henleys, which is a junction box for them grey cables. And wire both in.

Yes - but, as has been said, only if a 'meter fitter' or DNO guy pulls (and subsequently replaces) the cutout fuse whilst the electrician is on site, or .... !!

Kind Regards, John

 

[flameport]

Bonding clamp on the lead gas pipe needs to be relocated to a section that's not made of lead.
Doorbell transformer is supplied by inappropriate single insulated twin flex, and it appears to be switched off.

 

[AndyPRK]

In the real world. Electricians do pull main fuses.

 

[Dave Woolham]

Bonding clamp on the lead gas pipe needs to be relocated to a section that's not made of lead.
Doorbell transformer is supplied by inappropriate single insulated twin flex, and it appears to be switched off.

It is off. Not been used for 30 years. Gas pipe is an old one, it is now relocated. Thanks

 

[oldbutnotdead]

OP, can you remember if the tails from the old meter went into the shower box then out again to the main CU. Or was there something nasty going on with a bit of T & E jumpered off the main CU?
Smart meter bloke may have been doing you a favour if the install was iffy but he should have pointed out the problem to you first.
Get the meter lot back & ask them to fit an isolator after the meter, then yr electrician can sort the rest of the job without needing the dno fuse pulling

 

[Dave Woolham]

OP, can you remember if the tails from the old meter went into the shower box then out again to the main CU. Or was there something nasty going on with a bit of T & E jumpered off the main CU?
Smart meter bloke may have been doing you a favour if the install was iffy but he should have pointed out the problem to you first.
Get the meter lot back & ask them to fit an isolator after the meter, then yr electrician can sort the rest of the job without needing the dno fuse pulling

The tails from the old meter went into the shower box then out again to a pull switch in the bathroom, then onto the shower unit, as I remember.

Read more: https://www.diynot.com/diy/threads/...-disconnected-my-shower.571150/#ixzz6usohlrka

 

[JohnW2]

In the real world. Electricians do pull main fuses.

Indeed - as I wrote ...

.... or .... !!

...... but, in this case, it appears that he "won't" ...

... Then I'm told to call an electrician at their expense, he comes next day to tell me, he cant do anything as he is not allowed to enter the new meter.

Kind Regards, John