I'd call it a lash upI’d call that a temporary repair.
Home serve would not stock anything, they pop down the local plumbers merchant like your plumber would.If you have a scanner app on your phone you could scan the labels and it might tell you where they purchased.No idea, he did tell me that the repair bits would be a in black as thats all Homeserve stock but I just wanted it done so went ahead with it.
If this is going to give me problems maybe I should get back on the phone to them.
Right now I have no idea how to get all that algae green crap out of the panel without taking the panel out.
You only need one slip coupler the other could be fixed.You could try a long bottle brush up the roof panel with a touch of bleach to clean .Im on the phone to them, im going to get them to send someone out to rectify the mess they have made.
What do I tell them? 2 slip couplers instead of the ugly black rubber things?
And I can have a go at cleaning that panel myself when that soil pipe is out again
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