I have ordered steel stringers for a staircase. They will go under the treads. The guarantee ( by email) I have received from the manufacturers, who will also install, is as follows -
The Guarantees are for
"All Fabrications and workman Ship are done to the Highest Standards meeting all industry Standards and complying with Building Controls Standards for Staircase and Steel fabrications
The install of the Staircase will be Completed by Our trained Engineers making sure all works are completed to the Building Controls Standards
These works will have a full Guarantees for the life of the Staircase as long as it is maintained to industry minimum Standards witch can be found on building controls fact Sheet"
It seems rather vague to me and where do I find this information on guarantees in the Building Control Fact Sheets ?
I asked for specific guarantees on quality of manufacture and installation. Are they covered by the last paragraph - ie lifetime and what does that mean ?
The Guarantees are for
"All Fabrications and workman Ship are done to the Highest Standards meeting all industry Standards and complying with Building Controls Standards for Staircase and Steel fabrications
The install of the Staircase will be Completed by Our trained Engineers making sure all works are completed to the Building Controls Standards
These works will have a full Guarantees for the life of the Staircase as long as it is maintained to industry minimum Standards witch can be found on building controls fact Sheet"
It seems rather vague to me and where do I find this information on guarantees in the Building Control Fact Sheets ?
I asked for specific guarantees on quality of manufacture and installation. Are they covered by the last paragraph - ie lifetime and what does that mean ?