You're not the only one to be bugged by such things. I use 'professionals' as little as I can but, when I do, the sort of people you refer to are the ones who are very quickly "shown the door" by me (when possible) and certainly not used again.
I have also had my fair share of poor tradesmen, in my home town, in the main, I used people who I had grown up with, one mate was a builder etc. But when I moved out of the area, I lost the use of long known tradesmen, and they were getting fewer anyway, they would do unforgivable things like dieing. This happens as one gets older.
But also some of the retired mates, had simply not kept updated, often leaving collage in the late 60s early 70s and never returning.
As an industrial electrician I was required to return to classroom, or at least attend tool box talks throughout my working life, but often domestic guys only have to prove they can read a book, given a book with all the answers and sat in front of a PC and asked questions about the book.
They do include a few degrees of hysteresis built in, otherwise the contacts would very quickly wear out..
I do wonder what the effect of using pulsed DC and reducing the wattage being used does to the heating of the water. I realised after fitting iboost+ that once I was being paid for export, it was actually cheaper to use off-peak at 8.5p/kWh to using solar and forgoing the 15p/kWh I would have otherwise been paid. Seems unlikely, I got my money back in first 18 months before I got export payment.
The short 11-inch immersion heater was simply not heating enough water to ensure we did not run out, only needed one dull day, the change to a 27-inch immersion heater, cured this problem, but it also resulted in the contacts being operated less. And likely also a reduction in any hysteresis, as the heat stored in the element and water very close to it would have a larger area to dissipate that heat into.
I was surprised at how much more electricity was used with the longer immersion heater, I had thought it was well insulated, so losses from the tank would be low, seems I got it wrong again dad!