Assuming two new stats, if you turn one off on its on/off switch as shown, and the other (the one you say isn't working normally) doesn't switch off the boiler off "normally" and you then switch that off also, see does it shut down the boiler. If it does, leave it switched off, turn on the other stat and turn it up to make the boiler fire up, then turn it back down, see does that one switch off the boilder without having to reduce it to 14C, if not switch it off as well, see if boiler stops firing.
You may not have the on/off switch, thats on the CM3S, also check that the switched Live out is connected to terminal 2.
If you need to find a tradesperson to get your job done, please try our local search below,
or if you are doing it yourself you can find suppliers local to you.
Select the supplier or trade you require, enter your location to begin your search.
Please select a service and enter a location to continue...
Are you a trade or supplier? You can create your listing free at DIYnot Local