Tile lippage - is this acceptable?

+1. Not good enough. I wouldn't settle for it even if I'd done it myself.
Tile spacers are cheap.
Poor, or even merely good tilers, need spacers.
Brilliant tilers don't need spacers.
But not using spacers when you need them, doesn't turn you into a brillliant tiler. It just means you're incompetent.
 
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How long have the tiles been down? If a week or so, you might not be able to lift the tiles without breaking them.
 
+1. Not good enough. I wouldn't settle for it even if I'd done it myself.
Tile spacers are cheap.
Poor, or even merely good tilers, need spacers.
Brilliant tilers don't need spacers.
But not using spacers when you need them, doesn't turn you into a brillliant tiler. It just means you're incompetent.
They actually did use spacers. Just very badly, it seems.
How long have the tiles been down? If a week or so, you might not be able to lift the tiles without breaking them.
Sadly, they've been down for about 3 weeks now, so I reckon they're going to have to order replacement tiles.
 

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