Tile lippage, should I complain?

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3 Apr 2023
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Hi all,

I'm having my kitchen renovated. The tiles went down today, 300 x 600 ceramic ones. The fitter used wedges and clips, 2mm spacing. The grouting is happening tomorrow.

I've noticed this evening quite a bit of lippage but want to check my concerns are reasonable before broaching the matter in the morning. We are on a fairly tight schedule with kitchen stuff all arriving day after tomorrow.

I've done the so called credit card test, those cards being 0.76mm in thickness. Quite a few of the tiles are at that level above or below the adjoining one, so that the bevelled edge/tile surface is flush with the surface of the credit card. There are a few places where it is a little worse. Maybe more like 1mm difference between tiles. There is at least one I can see in the corner, but don't want to walk over to it, where I can see the difference. What would you tolerate and at what point would you ask for the tiles to be removed and replaced?

Trouble is, there are only a few tiles left and no adhesive, which doesn't help.

Besides the aesthetic flaws, I don't like the idea of the tiles and grout eventually being chipped around the edges. Very annoying, but maybe I'm being picky?

Feedback very welcome! Thanks
 
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