Evening,
We've had a Triton Capella mixer shower part-installed. It's been plumbed in as far as the diverter valve, but they left the riser rail and showerhead off so I could tile and then fit the rail.
When I've gone to do this it doesn't look like it's going to work. The manual talks about connecting the riser rail to the diverter and making sure there's a seal, and tightening a chrome nut. But it seems that there's no seal there. Even with the nut tightened, the riser rail will just slide in and out of the unit.
The picture in the manual doesn't show what it's meant to look like beneath the nut, and I've been on hold phoning Triton for longer than my boss is happy about in work time.
The lads who installed it are away but they did take the screws & plugs that came with it, so they might have taken the seal too. But I can't be sure cos I don't even know what's meant to be there.
Has anyone fitted one of these? Am I missing something?
Thanks.
We've had a Triton Capella mixer shower part-installed. It's been plumbed in as far as the diverter valve, but they left the riser rail and showerhead off so I could tile and then fit the rail.
When I've gone to do this it doesn't look like it's going to work. The manual talks about connecting the riser rail to the diverter and making sure there's a seal, and tightening a chrome nut. But it seems that there's no seal there. Even with the nut tightened, the riser rail will just slide in and out of the unit.
The picture in the manual doesn't show what it's meant to look like beneath the nut, and I've been on hold phoning Triton for longer than my boss is happy about in work time.
The lads who installed it are away but they did take the screws & plugs that came with it, so they might have taken the seal too. But I can't be sure cos I don't even know what's meant to be there.
Has anyone fitted one of these? Am I missing something?
Thanks.