UNABLE TO LOAD SCANNER DRIVERS

B

B.O.B DOLE

can you help me please every time i try to load the driver for my bearpaw scanner 1200 it downloads on the computer ok but can,t open it
i get a message saying in a gray box

16 bit windows subsystem.

c:\windows\system32\autoexec.nt. the system file is not suitable for running ms-dos and microsoft windows application. Choose close to terminate the application.

how can i cure this problem.
 
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B

breezer

i may be wrong, but it sounds like you have the wrong driver.

why not try the makers website and download latest driver
 
I

Igorian

This is a common problem and starts when you upgrade XP to service pack 2, and autoexec.nt is sometimes deleted. You commonly see the message with printers.

Fortunately, there is a backup copy of this file in the Windows repair folder. Open a command prompt and type the following:

copy c:\windows\repair\autoexec.nt c:\windows\system32 and press ENTER.

Restart your PC and then try to load the drivers.
 
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