- Joined
- 11 Aug 2021
- Messages
- 3
- Reaction score
- 0
- Country
Hi all,
My mother in law has uPVC french doors with no centre column at the back of the house. She had a tradey out a few months back to realign the doors and he's made some sort of adjustment to the Yale multi-point lock. Previously it worked in what I consider to be standard - Turn key to lock/unlock, pull handle down to open, push handle up to engage lock. Now the door locks whenever it is closed and can only be opened using the key (pushing handle up still engages the lock).
I've been having a nose around today and noticed that the latch (tongue?) is protruding further than I'd expect. When you turn the handle it only retracts the latch halfway, you have to turn the key to fully retract it (photos show me pushing it in to illustrate what I mean).
Is there a way to adjust the latch so it doesn't protrude so far? Or do I need to switch the strike plate on the opposite door for a different style? She's already been locked out once so we'd like to return it to standard. They weren't very happy with the tradey so don't want to bring him back out. My father in law reckons we have to replace the whole locking system, which I can do if necessary.
My mother in law has uPVC french doors with no centre column at the back of the house. She had a tradey out a few months back to realign the doors and he's made some sort of adjustment to the Yale multi-point lock. Previously it worked in what I consider to be standard - Turn key to lock/unlock, pull handle down to open, push handle up to engage lock. Now the door locks whenever it is closed and can only be opened using the key (pushing handle up still engages the lock).
I've been having a nose around today and noticed that the latch (tongue?) is protruding further than I'd expect. When you turn the handle it only retracts the latch halfway, you have to turn the key to fully retract it (photos show me pushing it in to illustrate what I mean).
Is there a way to adjust the latch so it doesn't protrude so far? Or do I need to switch the strike plate on the opposite door for a different style? She's already been locked out once so we'd like to return it to standard. They weren't very happy with the tradey so don't want to bring him back out. My father in law reckons we have to replace the whole locking system, which I can do if necessary.
