Hi,
I’ve just had a new composite back door fitted. I was advised by the fitter to leave it shut for 24 hours if possible to allow the sealant to dry. Not a problem a we were using another door for entry and exit.
When I opened the door I found that there was less than 5mm clearance over the existing kitchen floor. I had bought a new doormat in anticipation of the new door. This mat is approximately 11mm thick.
Although the fitters had not seen this new mat I assumed that the clearance for this new door would be the same as that on the other external doors in the house.
The company in question has agree to remove the door and re-install it to give the required clearance and hopefully leave as neat a job as the original installation (except for the clearance!). The manager told me that they make the clearance as small as possible to avoid trip hazard. But if this was a problem to me I would have retro-fitted a sloping “so-fit” in front of the threshold.
My question is :- Is there not a standard clearance height for an external door threshold? If not should the fitter have established this very important dimension with me before the installation?
Hopefully my problem will be solved and I am asking this question in retrospect.
Thanks
Mike
I’ve just had a new composite back door fitted. I was advised by the fitter to leave it shut for 24 hours if possible to allow the sealant to dry. Not a problem a we were using another door for entry and exit.
When I opened the door I found that there was less than 5mm clearance over the existing kitchen floor. I had bought a new doormat in anticipation of the new door. This mat is approximately 11mm thick.
Although the fitters had not seen this new mat I assumed that the clearance for this new door would be the same as that on the other external doors in the house.
The company in question has agree to remove the door and re-install it to give the required clearance and hopefully leave as neat a job as the original installation (except for the clearance!). The manager told me that they make the clearance as small as possible to avoid trip hazard. But if this was a problem to me I would have retro-fitted a sloping “so-fit” in front of the threshold.
My question is :- Is there not a standard clearance height for an external door threshold? If not should the fitter have established this very important dimension with me before the installation?
Hopefully my problem will be solved and I am asking this question in retrospect.
Thanks
Mike