He hasn’t posted since March & hasn’t responded to a message I sent. I know you initially had some problems but believed it was going to get sorted, clearly that hasn’t worked. Looking at your photos, I’ve got to admit it looks appalling & is not something I would be proud of. I’m rather shocked as the standard doesn’t seem to bear any resemblance to his photo album which I’ve no reason to believe aren’t his work. I know he had a problem with his wrist, needed an operation & would be off work for around 8 weeks; I don’t know if that has anything to do with it but unless he posts the thread, we will never know.
I want my post to stand as a warning to others that come here looking for help and advice, that may get lulled into a false sense of security and end up having someone who's not what they think they are completely messing up their home or project and because they are self employed "single person" tradesmen and not a 'company' with shop(s) it is easier for them to "bodge it & leg it". People like that are a bad mark on tradesman that are good at their jobs, as now I wont ever trust another self employed tradesman, it will be full on companys who have shops (address where you can find them) and reputations to keep from now on out.
Unless you go to an expensive “one stop” shop, that won’t necessarily get you a better result. With few exceptions the tile fitters they use will also be self employed, the main difference will be the additional expense of the tile shop/companies mark up. Their terms & conditions will most likely exclude any liability on them in any case so your only recourse is still likely to be with the tradesman. I always advise to be careful when choosing any tradesmen (especially now) as some may not be what they say they are; always get references & look at previous work but I appreciate in this case you thought you were dealing with a trusted forum member.
All I can say is I’m genuinely sorry you’ve been let down by one of the Forum regulars but please don’t tar us all with the same brush

; we’ve not heard from
tictic (Davie) yet on this & I think he may know him personally; perhaps he can shed some light on it.