Vodafone Phone Service

[justintime01]

My daughter recently had Vodaphone Full Fibre with landline phone service installed. This replaced Plusnet Fibre to Cabinet which also came with landline phone service. The Plusnet contract had run out and Plusnet do not provide Full Fibre with landline.
With Plusnet, my daughter's phone was in her lounge and the router in the hall as there is telephone wiring in the house.
However, with Vodafone, it became clear on the day of Vodafone installation that the base telephone could no longer be in the lounge but had to be connected directly to the new router.
Can someone kindly explain to me why the new router could not be connected to the house internal telephone circuit to enable the base telephone to be in the lounge?

 

[Mottie]

We are with Vodafone full fibre. We have our base cordless phone and answerphone in the hall with the router and two other cordless phones - one in the lounge and one in the bedroom. I don’t think they work like normal BT master sockets and extensions.

 

[Murdochcat]

Can someone kindly explain to me why the new router could not be connected to the house internal telephone circuit to enable the base telephone to be in the lounge?

Because of the digital switch over from the old BT analogue network.

I've connected my Virgin router to my internal phone points so it allow us to have the existing phones working at the same points.

 

[davelx]

Does the new router have a normal phone socket, or do they have a dect base station (typically yealink) that plugs into an ethernet port on their new router?

If the former then it is quite likely that their existing extension wiring and phones can be used. If the latter then not possible unless the base station can be replaced with a voip adapter like a grandstream HT801

 

[justintime01]

I am not very phone savvy. However, from notes I made when at my daughter's house, two of the router outlets are labelled Tel 1 and Tel 2. A short lead connects to Tel 1. The base station lead is plugged into the other end of the short lead. Therefore, I conclude that router does not have a standard BT outlet. Hence the need of a short connecting lead that does have a standard BT connector at one end.

 

[davelx]

Then it does have a standard telephone outlet electrically, the short lead just converts from RJ11 to standard BT style phone socket. That can be then connected to the existing home extension wiring - pins 2 and 5 are all you need.
The is a chance that all the existing phones may present too much load to the router - that depends on the phones, you just have to try it and see.

 

[justintime01]

Thanks davelx. Can I explain further what I found and what I did.

The original Phone/FTTC Master Socket (MS) is in the hall. It has two outlets, one marked VDSL2, the other marked Phone. Both outlets are empty. The new ONT is just below the MS. A short fibre ? cable connects from the bottom of the MS to the bottom of the ONT where the entry is marked Fibre.

I bought a short telephone cable with suitable connectors at each end so that I could connect the telephone cable from the ONT to the outlet marked Phone on the MS. I was hoping this would connect the phone service to the house telephone circuit. By so doing I anticipated that the base telephone could be put back in the lounge where it was with FTTC. It did not work.

I have no idea what Openreach did to the Master Socket to facilitate the change from FTTC to FTTP except to say it seems they terminated the fibre from the street in the MS.

Any ideas please or maybe I should just accept that the Vodafone landline phone service is not as adaptable as BTs etc. ?

 

[davelx]

The old master socket is redundant and has no role in the FTTP connection. You should have an openreach ONT. The old master socket should be able to be removed and replaced with a normal phone socket with only the internal wires to pins 2 and 5. Any incoming wires from the old BT line can be disconnected.

Post photos of master socket and ont etc and we can work out what you actually have.

 

[justintime01]

Hello davelx,
I will try to get a photo from my daughter as I live some 200 miles from her. However, it appears to me that the Master Socket has been used to terminate the new full fibre. There is, however, a short fibre connection between the MS and the ONT. In fact the ONT can be lifted off two screws in the wall. There are no wires/fibre coming through the wall onto the ONT, just the dangling short fibre from the bottom of the ONT to the bottom of the MS. The MS is firmly fixed to the wall. Apart from the connection to the MS, the only other wires to the ONT are the power supply and the connection to the router.

 

[davelx]

You cannot terminate fibre in a master socket!!! They may have removed the old incoming wiring and used the hole to bring the fibre in, but the master socket itself plays no part in the FTTP connection. If that is what they have done then you just have to find the old internal phone wiring and link a phone extension cable into it, which then plugs into that short adapter you mentioned