Warranty period: from initial install date or last service date?

[mike004]

My Ideal Logic boiler was installed in 4 Aug 2023.
I had the 12 month service at 10 July 2024 (I was away on holiday later in the month).
Next service is at 15 July 2025. Could not get one earlier. Am I out of warranty?

Question: Are service periods calculated from the initial install date? If so, I am covered up to 4 Aug 2025, two years after the install date.

 

[helplessowner]

All seems to be explained on Ideal website. Click on the Terms and Conditions.
https://idealheating.com/boiler-warranties-guide

 

[mike004]

All seems to be explained on Ideal website. Click on the Terms and Conditions.
https://idealheating.com/boiler-warranties-guide

The way I see it, the warranty runs in 12-month periods from the initial registration date. Which was very soon after the installation date.
So an early service does not reset the warranty expiration date.

 

[helplessowner]

Section 3 says the warranty will commence from the date of installation. It seems that if you are unable to prove the date of installation (i.e, no invoice or completed benchmark) then the warranty will commence from the date of manufacture.
To get the warranty it has to be registered within 30 days of installation, but the wording still indicates that it is the installation date, not the registration date or service date, that starts the warranty ticking.
Why not contact Ideal directly about the service dates/periods - your question is not about when the warranty starts, but about the dates you need to calculate to maintain the warranty - i.e, do you base services on the installation date or the previous service date?

 

[Madrab]

I wouldn't worry too much about a few days over the 12month period, I have always found manufacturers to be pretty reasonable when the dates are only out by a few days. As long as its getting regularly looked after is what's more important

 

[gas112]

as per madrab but if worried get the guy to sign the book for the tenth