A few months ago I received a note from United Utilities letting me know that there is a leak either under mine or my neighbours property and it is our responsibility to fix it.
Now United Utilities got a letter from the neighbours's plumber saying that they excavated and found that the leak is under my property not theirs.
United Utilities are taking this letter for reference and ask me to dig underneath the property to repair the leak or they will take me to court.
I live on the same street with my neighbour as you understand and I did not hear any excavation whatsoever or seen any skips outside the property with rubble.
The company is called UKDN Waterflow that has branches around the country and the person who wrote this letter is one of their friends!.
Also, it intrigues me the last sentence that they asked t concrete the floor...in other words don't ask about it, you can't get into it to inspect.
How do I find out if that plumber did not write this letter using his company letter headed paper with a bogus reference.
I guess I can write to them...
Can you please advice as UU found the noise of the leak more on the neighbour's side than on mine. Can I also get a plumber to say that the leak is believed to be next door? Should I ask for permission to go next door to hear the leak otherwise I'm not convinced....?
Now United Utilities got a letter from the neighbours's plumber saying that they excavated and found that the leak is under my property not theirs.
United Utilities are taking this letter for reference and ask me to dig underneath the property to repair the leak or they will take me to court.
I live on the same street with my neighbour as you understand and I did not hear any excavation whatsoever or seen any skips outside the property with rubble.
The company is called UKDN Waterflow that has branches around the country and the person who wrote this letter is one of their friends!.
Also, it intrigues me the last sentence that they asked t concrete the floor...in other words don't ask about it, you can't get into it to inspect.
How do I find out if that plumber did not write this letter using his company letter headed paper with a bogus reference.
I guess I can write to them...
Can you please advice as UU found the noise of the leak more on the neighbour's side than on mine. Can I also get a plumber to say that the leak is believed to be next door? Should I ask for permission to go next door to hear the leak otherwise I'm not convinced....?