"white box- close" popping up

[TonyWarrington]

I'll not step on Tony's toes....

You will not be stepping on my toes I am sure that the OP will value any help and suggestions to improve the situation - so would I

Currently I am thinking that the "white box" is just a symptom of a corrupted system - maybe old dial up networking related or even a "dialler scam" application that has been inadvertently downloaded.

Anyway I think that the Task Manager issue should be a priority as well as the AV and Firewall issues.

EDIT: Just read Igorian's post - makes a lot of sense to me and in the long run may be a lot quicker than "farting about" trying to fix a broken system

 

[Estrella]

Depends on what OP wants.

We can do a 'tidy up' job , but obviously a clean install is always better. But as igorian already mentioned, putting ME back on is not ideal. XP would be better , but obviously that involves more cost, and only the OP can make that decision.

Tell us what you want Cautious and we'll help you either way.

 

[antomac1001]

If you suspect that something left over is causing this problem might I suggest CrapCleaner (freeware). It removes the crud left over from less than full removals. Get it here http://www.ccleaner.com/download

When its installed run it using the 'Issues' button - then scan for issues. You'll be offered a choice to fix all issues - I usually say yes, then I leave any shared issues by saying no. (just to err on the side of caution)

I also see you have trouble with Task Manager not working. Might I also suggest this program it is described as Task Manager on steroids - again freeware - but from MICROSOFT (aghh) - but unusually good
http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx

Here is a good article (very long) about that process explorer
http://news.cnet.com/8301-13554_3-9867426-33.html

Finally 2Cautious (sorry for the length of this) - I have just removed a virus from a laptop that exhibited a similar annoying pop-up window. All that was required was to use System Restore. The owner was worried that her university stuff would be lost but documents were saved by the system.

 

[TonyWarrington]

ccleaner could be some help, but are you sure Process Explorer will work with the OP's OS - Windows Me?

 

[antomac1001]

Yes Tony you are correct. Windows Me is not supported in the latest revisions of Process explorer. Sorry 2Cautious.

However a similar program is available as a 30 days free trial on ZDNET. You have to register an email though. I am registered and It's called 'Security Task Manager'.

Go to this page - the program is third on the list. Once you select download you'll be asked to sign in or register.

http://downloads.zdnet.com/search.aspx?q=security+task+manager

 

[2cautious]

Latest update on dreaded "pop-up". Yesterday I installed (free) Comodo BOClean anti malware software and wonder of wonders, the white box is no more!

Again many thanks for your help re. this matter.

2cautious

 

[tim west]

This isnt much help but curious, if you move your mouse pointer around the white box do options suddenly appear? like your mouse pointer is doing a screen refresh of sorts.

 

[kevindgas]

I know nought about the original posted problem but this may help

my old laptop runs on ME (in my opinion better than XP or Blo**y Vista!)

i had freeserve / wanadoo and changed to NTL broadband had all sorts of problems like you until I did a search for wanadoo and deleted every file that came up the i did the same with freeserve and hey presto everything worked fine

hope this helps

 

[2cautious]

Tim--- no reaction at all, just click close and off it went (box)--- but all actions then slow ie. say, go to "next page" and pc would take a long time to move to next page , but once there mouse would work ok.

Kevin--I also did as you re. deletions, but no solution.

I`ve just turned BOClean off and box still does NOT appear, seems BO has " shaken the tree" (techie term!! ) and removed the last of wanadoo/freeserve.

Thanks all-- have a good day

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