hi kev, yes the pressure is a bit high, was ruling out that it wasnt the pressure causing the problem, i will take it down a bit, clock is off for the timer,always is unless the heating is on timer then it would be at auto, and the buttons on the left are, the one with on/off is for the water, i have it at off at the moment until fixed, usually pushed in, other button is supposed to be for some kind of summer saving when you dont use much water, not really sure, landlord wasnt sure either, no manual was left for us, hope you can help, so frustrating, can i add the pressure was between 0 and 1 this morning, dunno why it was so low