Hiya,
We had our Wickes laminate flooring installed by a pro carpenter (non Wickes) in April/May time, along with Wickes' superior underlay in our hallway, dining room and kitchen.
My house is suspended timer floor, with an airbrick on each of the external walls.
We are now end of September and in places the corners of the boards are starting to lift, and you can feel this with bare feet. In the hallway 2 boards have lifted at the join to form a triangle which is quite resistent to push down with your hands. It hasn't been packed in too tight under the skirting as I was there when he installed it.
http://www.wickes.co.uk/Laminate-Flooring-Rustic-Dark-Oak-Effect/invt/158239 and http://www.wickes.co.uk/High-Performance-Underlay/invt/191372
Does anyone know what could have happened. I haven't a clue as we had cheaper and badly installed laminate in the same areas before which didn't exhibit this, so I wonder if it's a dodgy batch of flooring.
My main concern is that as it has been installed as one with no threshold joins, all the way under the kitchen units, how this can be fixed. Obviously completely starting again is a no-no and I don't particularly want threshold joins.
Firstly how can I actually determine the fault, then secondly report and claim to either a) Wickes or b) the installer.
We had our Wickes laminate flooring installed by a pro carpenter (non Wickes) in April/May time, along with Wickes' superior underlay in our hallway, dining room and kitchen.
My house is suspended timer floor, with an airbrick on each of the external walls.
We are now end of September and in places the corners of the boards are starting to lift, and you can feel this with bare feet. In the hallway 2 boards have lifted at the join to form a triangle which is quite resistent to push down with your hands. It hasn't been packed in too tight under the skirting as I was there when he installed it.
http://www.wickes.co.uk/Laminate-Flooring-Rustic-Dark-Oak-Effect/invt/158239 and http://www.wickes.co.uk/High-Performance-Underlay/invt/191372
Does anyone know what could have happened. I haven't a clue as we had cheaper and badly installed laminate in the same areas before which didn't exhibit this, so I wonder if it's a dodgy batch of flooring.
My main concern is that as it has been installed as one with no threshold joins, all the way under the kitchen units, how this can be fixed. Obviously completely starting again is a no-no and I don't particularly want threshold joins.
Firstly how can I actually determine the fault, then secondly report and claim to either a) Wickes or b) the installer.
